Privacy Policy

This privacy policy explains how Busaiteen Explorer processes personal data in connection with its website and guided architecture and photo walk services. It applies to interactions with listkaratcellar.digital and is intended as a general privacy notice under Bahrain-related operations.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
01 · Purpose

Purposes of Processing

We process personal data to respond to inquiries, review tour date and group details, confirm routes and language preferences where relevant, manage booking and payment administration, carry out website security, and support technical delivery of the site. We may also use data to maintain records, handle service communications, and meet legal obligations.

Processing is limited to the purposes described in this notice and to compatible operational needs.
02 · Sharing

Operational Sharing

We may share personal data with service providers that support website hosting, technical delivery, security, communications, and administrative handling of inquiries or bookings. These recipients are expected to use the data only for the services they provide to us and under appropriate confidentiality obligations.

Operational recipients are used only where needed to run the website and service workflow.
01 · Collection

Data We Collect

We may process name, email address, phone number if provided, inquiry message, tour date and group details, and any accessibility or dietary information voluntarily submitted. We also process limited technical data such as server request metadata and browser and device information when the website is used.

The categories collected depend on the booking stage and the information a user chooses to provide.
02 · Sources

Sources of Data

We collect data from website request forms, email or phone communications, and technical interactions with the site. Some technical data is generated automatically by the systems that deliver and secure the website.

Information is obtained directly from users and from standard website operation.
03 · Cookies

Cookie Types

The site uses essential cookies needed for basic operation and cookies that store privacy preferences. We do not confirm the use of analytics cookies or marketing or advertising cookies.

Only limited cookie categories are used on this site.
04 · Controls

Cookie Controls

We use cookies or similar technologies only for essential site operation and to remember privacy preferences. Browser settings may be used to restrict or delete cookies, but essential functions may not operate correctly if they are disabled.

Cookie preferences are limited to essential operation and privacy settings.
User Rights

Data Subject Rights

Subject to legal limits, individuals may request access to their personal data, correction of inaccurate data, deletion where appropriate, or restriction of certain processing. Where processing is based on consent, consent may be withdrawn for future processing.

Available rights depend on the nature of the request and applicable law.
Requests

Submitting Rights Requests

To exercise a privacy right, a person should submit a clear request through one of the contact channels listed in this policy. We may ask for information needed to verify identity and to locate the relevant records before responding.

Requests are handled after reasonable verification of identity and scope.
Data Retention

Retention of Data

We retain personal data for the period necessary to handle inquiries, manage bookings, provide the requested service, maintain security, and meet legal or accounting obligations. When data is no longer required, it is deleted or anonymized according to our retention practices.

Data is kept only for as long as needed for the stated purpose or legal recordkeeping.
Policy Updates

Policy Updates

We may update this privacy policy from time to time. The revised version will apply from the date it is posted on the website, and users should review it periodically for current terms.

This notice may be revised to reflect operational or legal changes.
Privacy Contact

Contact for Privacy Matters

Email contact
office@listkaratcellar.digital
Telephone
+973 3622 0518
Postal address
11 Avenue, Block 226 Busaiteen
Privacy inquiries
Contact Page

Use the listed channels for questions about this notice or the handling of personal data.